Region Relationship Banker 1, Southbury, CT

Santander•Southbury, CT

1d•$32,250 - $51,000

About The Position

Webster Bank, a division of Santander Bank, N.A., is hiring a Region Relationship Banker 1 to support multiple banking centers within a region. The role is an individual producer who helps the team achieve sales, service, and operational goals. It processes customer financial transactions in accordance with bank rules, regulations, and guidelines, and uses communication and active listening to understand customer needs, build trust, identify sales opportunities, generate leads, and provide quality service. The banker also develops partnerships with banking center teams and other business segments through collaboration and communication. The position requires adapting to business needs by scheduling and supporting banking centers across the region. Applicants must be legally authorized to work in the United States full time without employer sponsorship. Santander describes its compensation and benefits as a competitive rewards package intended to support employees and their families, though specific benefits are not listed in the posting.

Requirements

High school diploma or GED required.
Self-starter and highly motivated.
Working knowledge of all products and services.
Keep current with systems used for branch transaction processing.
Strong customer service skills and ability to support teamwork and create a positive working environment.
Must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Nice To Haves

0–2 years of customer service and needs-based banking sales experience preferred.
Associate's degree and/or bachelor's degree.
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

Respond to customers' needs accurately and in a timely manner, using available resources and tools.
Evaluate client needs through needs-based conversations and offer appropriate financial products and services to build and deepen relationships.
Perform routine teller transactions, including deposits, withdrawals, check cashing, loan payments, and other transactions.
Meet or exceed individual and team sales, service, and operations goals.
Maintain compliance with federal and state regulations and bank policies and procedures.
Meet or exceed branch audit and operations evaluation requirements.
Adapt scheduling and provide support to banking centers across the region according to business needs.
Build strong relationships with the banking center teams supported and collaborative partnerships with business lines.