Relationship Banker II - Lakeway Main Branch

Regions Bank•Morristown, TN

1d•$41,508 - $49,644•Onsite

About The Position

At Regions, the Relationship Banker II meets with customers and prospects in person and by phone to identify their financial needs and proactively offer suitable products, services, and guidance to help them reach their financial goals. The role is suited to candidates with retail or sales experience who are interested in career growth and development. The position calls for an individually driven, competitive team member with strong communication skills and the ability to identify customer needs. The position is based at the Lakeway Main Office in Morristown, Tennessee. It is full time, incentive eligible, and requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). The role is eligible for overtime under the Fair Labor Standards Act, with time tracking required for hours worked in excess of 40 per week. Compensation includes a target range with a minimum of $41,508.18 and a median of $49,644.00, and eligibility for commission and formulaic incentive plans based on performance.

Requirements

High school diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, by phone, and through electronic channels.
Ability to use a computer frequently, including typing and maintaining sustained attention to a monitor.
Ability to walk and stand for extended periods.
Ability to lift up to 20 pounds.
Ability to adhere to policies, procedures, and guidelines.
Ability to assist customers with digital banking offerings.
Ability to handle multiple priorities simultaneously.
Ability to oversee large sums of cash.
Excellent relationship-building skills.
Strong communication skills and customer focus.
Registration with the Nationwide Mortgage Licensing System and Registry (NMLS).

Nice To Haves

Bachelor’s degree.
Life Insurance License.
One year of cash-handling, banking, and/or customer service experience.

Responsibilities

Achieve branch targets and goals by identifying customer needs and providing appropriate guidance about Regions’ solutions.
Make outbound calls using generated customer and prospect lead lists to expand existing relationships and acquire new customers.
Educate and advise customers on Regions’ Consumer and Business products and services, including loan and deposit types.
Educate customers about mobile, online, ATM, and other digital banking solutions.
Provide a consistent, positive customer experience, including sharing responsibility for greeting customers and processing transactions.
Take ownership of and resolve customer issues.
Refer customers to internal experts when complex financial goals or needs are identified.
Follow bank processes and procedures and applicable laws and regulations, and complete duties assigned or delegated by the Branch Manager.
Support sound banking practices by managing, identifying, and reporting operational risks.