Relationship Banker I - Vail, CO $1500 Sign on bonus

U.S. Bank•Vail, CO

13d•Onsite

About The Position

U.S. Bank Relationship Bankers build relationships with customers through in-person, appointment-based, and virtual interactions, using a digital-first approach to provide banking guidance. They assess customers’ banking needs, obtain and process customer and account information, explain deposit and loan products and services, and recommend solutions suited to customers’ goals. Bankers develop relationships through proactive outreach and follow-up, learn customers’ financial needs and channel preferences, and provide a consistent client experience, including greeting customers and processing basic transactions. They maintain knowledge of consumer and business banking products, partner with branch colleagues, open accounts, handle service requests, and submit credit applications. They also educate customers about digital and self-service options and use available resources and technology to deliver accurate, operationally sound service. The role requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z. Registration includes criminal-background and credit checks. Failure to meet or maintain registration requirements may result in withdrawal of an offer or termination of employment. This position requires working from a U.S. Bank location on all scheduled workdays.

Requirements

High school diploma or equivalent.
Typically less than four years of job-related retail banking experience, or a combination of experience and commensurate training.
Ability to comply with applicable U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and workplace conduct and safety policies.
Ability to meet and maintain NMLS registration requirements, including satisfactory criminal-background and credit checks.

Nice To Haves

Proven ability to build and foster client relationships through proactive outreach and follow-up.
Ability to engage and communicate effectively with clients.
Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Proven customer-service and interpersonal skills.
Experience using and demonstrating digital products and self-service technologies.
Ability to identify a customer’s true needs while applying a digital-first mindset.
Basic proficiency in making appropriate recommendations that meet customer needs, reactively and proactively.
Experience in the financial services industry.

Responsibilities

Build and foster client relationships through proactive outreach and follow-up.
Assess customers’ financial needs and banking channel preferences, then recommend appropriate solutions.
Engage and communicate effectively with customers across in-person, appointment-based, and virtual channels.
Maintain working knowledge of consumer and business banking products and services, including digital offerings.
Provide an optimal client experience, including greeting clients and processing basic transactions.
Collaborate with branch team members and partners to serve clients.
Open consumer and business accounts, complete service requests, and submit credit applications.
Educate clients about digital and self-service products and services.
Use available resources and technologies to optimize the client experience and ensure operational excellence and accuracy.
Complete the required NMLS registration process and maintain registration requirements.

Benefits

Medical, dental, and vision coverage.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour per 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase program.
Pension, subject to eligibility requirements.