Relationship Banker I – Corvallis, OR

U.S. Bank•Corvallis, OR

20h•$20 - $25•Onsite

About The Position

Relationship Bankers build customer relationships through in-person, appointment-based, and virtual interactions, adapting a digital-first mindset to provide suitable financial guidance. They assess customer banking needs, obtain and process customer and account information, explain deposit and loan products and services, and recommend solutions aligned with customers’ goals. The role involves proactive outreach and follow-up, identifying customer needs and channel preferences, and delivering a consistent client experience that includes greeting customers and processing basic transactions. Relationship Bankers maintain knowledge of consumer and business banking products, collaborate with branch colleagues, open accounts, complete service requests, and submit credit applications. They also educate customers about digital and self-service tools and use available resources and technology to provide accurate, operationally sound service. This position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z. Registration involves a criminal background and credit check; failure to meet or maintain registration requirements may result in withdrawal of an offer or termination. The role requires working from a U.S. Bank location for all scheduled work days.

Requirements

High school diploma or equivalent.
Typically, less than four years of job-related retail banking experience, or a combination of experience and commensurate training.
Ability to obtain and maintain National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including meeting criminal background and credit-check requirements.

Nice To Haves

Proven ability to build and foster client relationships through proactive outreach and follow-up.
Ability to effectively engage and communicate with clients.
Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Proven customer service and interpersonal skills.
Experience using and demonstrating digital products and self-service technologies.
Ability to explore and identify customers’ needs while applying a digital-first mindset.
Basic proficiency in making appropriate recommendations that meet customers’ needs reactively and proactively.
Financial services industry experience preferred.

Responsibilities

Build and foster client relationships through proactive outreach and follow-up, learning about customers’ financial needs and banking channel preferences.
Identify and recommend solutions for new and existing clients by engaging and communicating effectively with them.
Maintain working knowledge of consumer and business banking products and services, including digital products and services.
Provide a consistent client experience, including greeting clients and processing basic transactions.
Develop collaborative partnerships with branch team members and partners to serve clients.
Open consumer and business accounts, complete service requests, and submit credit applications.
Educate clients about emerging and self-service digital products and services.
Use available resources and technologies to optimize the client experience and provide accurate, operationally excellent service.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.