Relationship Banker I – Corvallis, OR (25 hrs)

U.S. Bank•Corvallis, OR

5d•$20 - $25•Onsite

About The Position

Relationship Bankers build relationships with customers through in-person, appointment-based, and virtual interactions, providing counsel while adapting a digital-first mindset. They assess and address customers’ banking needs, obtain and process customer and account information, demonstrate and explain deposit and loan products and services, and recommend solutions tailored to customers’ goals and needs. The role includes proactive customer outreach and follow-up, identifying appropriate solutions for new and existing customers, and maintaining working knowledge of consumer and business banking products, services, and digital offerings. Relationship Bankers provide a consistent client experience, including greeting customers and processing basic transactions, while collaborating with branch team members and partners. They open consumer and business accounts, complete service requests, submit credit applications, and educate customers about digital and self-service options. They also use available resources and technologies to provide accurate service and operational excellence. The position requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z. The registration process includes a criminal background and credit check; failure to meet or maintain registration requirements may result in an offer being rescinded or employment being terminated. The role requires working from a U.S. Bank location for all scheduled work days. The listed schedule is 25 hours.

Requirements

High school diploma or equivalent.
Typically less than four years of job-related retail banking experience, or a combination of experience and commensurate training.
Must obtain and maintain National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including meeting criminal background and credit check requirements.
Ability to work from a U.S. Bank location for all scheduled work days.

Nice To Haves

Proven ability to build and foster client relationships through proactive outreach and follow-up.
Ability to effectively engage and communicate with clients.
Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Proven customer service and interpersonal skills.
Experience using and demonstrating digital products and self-service technologies.
Ability to explore and identify a customer’s true needs while leveraging a digital-first mindset.
Demonstrated basic proficiency in making appropriate recommendations that meet customer needs, reactively and proactively.
Experience in the financial services industry preferred.

Responsibilities

Build and foster client relationships through proactive outreach and follow-up, asking questions, and learning customers’ financial needs and banking channel preferences.
Identify solutions for new and existing clients by effectively engaging and communicating with them.
Maintain working knowledge of consumer and business banking products and services, including digital products and services.
Provide a consistent client experience, including greeting clients and processing basic transactions.
Develop collaborative partnerships with branch team members and partners to serve clients.
Open new consumer and business accounts, complete service requests, and submit credit applications.
Educate clients about emerging and self-service digital products and services.
Use available resources and technologies to optimize the client experience and serve clients accurately and with operational excellence.

Benefits

Healthcare (medical, dental, and vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
Pension