Relationship Banker I – Corvallis, OR (25 hrs)

U.S. Bank•Corvallis, OR

4d•Onsite

About The Position

Relationship Bankers build customer relationships through in-person, appointment-based, and virtual interactions, using a digital-first mindset to provide banking guidance. They assess customers’ needs, obtain and process customer and account information, explain deposit and loan products and services, and recommend solutions aligned with each customer’s goals. The role also involves proactive outreach and follow-up, maintaining knowledge of consumer and business banking offerings, providing a consistent client experience, and collaborating with branch colleagues and partners. Responsibilities include greeting clients and processing basic transactions; opening consumer and business accounts; completing service requests and submitting credit applications; educating clients about digital and self-service options; and using available resources and technologies to deliver an accurate, operationally excellent client experience. This position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z. Registration includes criminal background and credit checks, and failure to meet or maintain requirements may result in withdrawal of an offer or termination. The role requires working from a U.S. Bank location on all scheduled workdays. The listed pay range is $20.25–$24.75. Benefits are subject to eligibility requirements.

Requirements

High school diploma or equivalent.
Typically has less than four years of job-related retail banking experience or a combination of experience and commensurate training.
Must meet and maintain NMLS registration requirements, including required criminal background and credit checks.
Must be able to comply with U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and workplace conduct and safety policies.

Nice To Haves

Proven ability to build and foster client relationships through proactive outreach and follow-up.
Ability to effectively engage and communicate with clients.
Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Proven customer service and interpersonal skills.
Experience using and demonstrating digital products and self-service technologies.
Ability to identify customers’ underlying needs while leveraging a digital-first mindset.
Basic proficiency in making appropriate recommendations that meet customer needs reactively and proactively.
Experience in the financial services industry preferred.

Responsibilities

Build and foster customer relationships through proactive outreach and follow-up, asking questions to understand financial needs and preferred banking channels.
Engage and communicate effectively with clients to identify solutions for new and existing customers.
Assess customer banking needs and recommend deposit, loan, and other banking solutions suited to their goals.
Maintain working knowledge of consumer and business banking products and services, including digital offerings.
Provide a consistent client experience by greeting clients and processing basic transactions.
Collaborate with branch team members and partners to serve clients.
Open consumer and business accounts, complete service requests, and submit credit applications.
Educate clients about digital and self-service products and services.
Use available resources and technologies to optimize the client experience and ensure operational excellence and accuracy.
Obtain and maintain required NMLS registration.

Benefits

Medical, dental, and vision healthcare coverage.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and an employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.