Relationship Banker I - Arbor - PT 20 hour

Regions Bank • Hattiesburg, MS

2d • Onsite

About The Position

The Relationship Banker I provides an exceptional customer experience on the cash line and by phone while supporting customers’ financial wellness. The role focuses on building personal connections during transactions, identifying customer needs, and resolving service inquiries. It is suited to candidates with prior teller, limited banking, or some retail sales experience who are interested in career growth and development. The successful candidate is ambitious and adaptable, with strong communication skills and a commitment to personalized service and educating customers about ways to bank.

Requirements

• High school diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, by phone, and through electronic channels.
• Ability to use a computer frequently, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods.
• Ability to lift up to 20 pounds.

Nice To Haves

• One year of banking, cash-handling, and/or customer service experience.

Responsibilities

• Handle customer transactions on the cash line, including deposits, withdrawals, payments, and other typical teller transactions.
• Answer questions about products and services and fulfill basic servicing requests, including card requests, information changes, PIN resets, check reorders, and basic problem resolution.
• Develop customer relationships and stay informed about customers’ relationships with the bank.
• Educate customers about standard consumer products and digital banking solutions, including mobile, online, and ATM offerings.
• Assist branch and team members with basic tasks to resolve customer problems.
• Refer customers to internal experts when they identify more complex financial goals and needs.
• Follow bank processes and procedures and applicable laws and regulations, including duties assigned by the Branch Manager; help ensure sound banking practices and identify and report operational risks.
• Contribute to branch targets and goals by identifying customer needs and providing appropriate guidance about Regions’ solutions.
• May make outbound calls to customers and prospects from generated lead lists to explain emerging technology and assist with financial needs.

Benefits

• Paid vacation and sick time
• 401(k) with company match
• Medical, dental, and vision benefits
• Disability benefits
• Health Savings Account
• Flexible Spending Account
• Life insurance
• Parental leave
• Employee Assistance Program
• Associate Volunteer Program
• Formulaic incentive plan with potential to earn incentives based on performance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED