Relationship Banker I - Flemington (30 hour)

TD•Flemington, NJ
•$24 - $33•Onsite

About The Position

The Relationship Banker I is a banking professional who delivers TD’s relationship-driven banking experience by partnering with clients to help them achieve financial goals. The role acquires and deepens client relationships through consultative engagement, product knowledge, and disciplined execution, while meeting risk and regulatory standards. Based in a bank location, the banker engages clients through walk-in opportunities, lead management, and outbound outreach; discovers client needs; explains appropriate options and their features, benefits, and risks; and connects clients with relevant products, services, or partners. The banker provides ongoing guidance on TD products, services, and digital capabilities, including engagement with residential mortgage products and referrals. The role also maintains accurate documentation, follows compliance requirements, and supports long-term client relationships through personalized interactions and reliable follow-up. The position is listed for 30 hours. Compensation is $24.25–$32.50 USD. TD describes its total rewards package as including base salary and variable compensation or incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition. Training and onboarding are provided, along with access to career and development conversations, online learning, and mentoring programs.

Requirements

  • High school diploma or GED, or equivalent combination of education and experience.
  • At least 1 year of experience engaging with clients in a service, sales, or relationship-building environment.
  • Experience educating clients on products and services in a consultative manner.
  • Ability to communicate clearly and effectively with clients and colleagues.
  • Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment.
  • Sound judgment and problem-solving skills in client interactions.
  • Basic proficiency with Microsoft Office or similar workplace technologies.
  • Ability to complete required job-related training upon hire.
  • Ability to obtain and maintain active registration with the Nationwide Mortgage Licensing System and Registry (NMLS) as required for the role.
  • Must be eligible for employment with a covered financial institution under applicable Regulation Z standards.
  • Must be eligible for registration as a registered mortgage loan originator with NMLS under the SAFE Act.
  • Satisfactory criminal background and credit report checks, and required applicant statements or certifications regarding government agency or authority findings.

Nice To Haves

  • Teller or cash-handling experience in a financial institution.
  • Notary license, or ability to obtain one.

Responsibilities

  • Acquire clients at a bank location through walk-in opportunities, lead management, and outbound outreach.
  • Conduct meaningful, goals-based discovery to understand client needs and priorities.
  • Explain relevant banking options, including features, benefits, and potential risks, in clear and transparent language.
  • Deliver personalized solutions and next steps by connecting clients to appropriate products, services, and partners.
  • Execute accurately, establish follow-up, and reinforce client relationships to support long-term financial progress.
  • Provide ongoing client guidance and education on TD products, services, and digital capabilities.
  • Accept mortgage inquiries, refer clients for mortgage solutions, and engage in other residential lending activities.
  • Resolve client concerns end-to-end where possible and escalate issues promptly when required.
  • Identify opportunities to deepen client relationships, improve outcomes, and support acquisition and retention.
  • Follow policies, procedures, and regulatory requirements; verify client identification, maintain data integrity, and document interactions accurately.
  • Identify discrepancies, material changes, or risk indicators and escalate them in accordance with policy.
  • Complete required training and strengthen risk and compliance knowledge.
  • Share insights, lessons learned, and best practices; collaborate with colleagues and contribute to a positive team environment.
  • Participate in performance and development activities and embrace different perspectives.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Variable compensation or incentive awards, potentially through an incentive plan
  • Training and onboarding
  • Online learning platform and mentoring programs
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