Relationship Advisor

Northern Trust•Wilmington, DE

About The Position

The Relationship Advisor manages a portfolio of wealth management clients, working with clients and their professional advisors to understand their needs and goals. The role applies fiduciary knowledge and judgment, including knowledge of governing documents, account agreements, fiduciary duties, applicable laws and oversight, trust and tax law, estate planning, financial planning, asset management, and prudent investment principles. The advisor leads goals-driven client conversations and provides holistic, proactive advice about Northern Trust products and services, emerging issues, regulatory and tax changes, and appropriate client actions. The role combines technical knowledge with fact-finding and analysis to develop advice-driven solutions and explains complex concepts in accessible language. It uses Northern Trust resources to identify opportunities to enhance client relationships and provides responsive, tactful service through regular written and verbal communication. The position applies fiduciary standards and internal policies to manage risk, recognizes fiduciary issues, and seeks appropriate resolutions. It also cultivates referral sources and centers of influence, identifies business opportunities, represents Northern Trust in community and professional organizations, and may travel to meet clients when appropriate. The advisor mentors less experienced partners, advises other Relationship Advisors on fiduciary issues, and continues to develop fiduciary and advisory skills. The role is eligible to serve as LRM in PCA and PCS.

Requirements

College or university degree and/or relevant proven work experience.
At least 7 years of experience in fiduciary servicing, personal trust, estate administration, or related fields.
Knowledge of fiduciary and financial products and services, typically acquired through related work experience.
Technical knowledge of investments, tax, legal, and operations, typically acquired through formal education or related experience.
Knowledge of fiduciary standards, principles, and applicable laws and regulations, typically acquired through training, seminars, or law school.
Skills in negotiating, problem solving, delegating, leadership, and sales.
Ability to explain difficult or sensitive information and build consensus.
Must be authorized to work in the U.S. without employment-based visa sponsorship now or in the future.

Responsibilities

Manage an assigned base of wealth management accounts and work with clients and their professional advisors to understand client needs and goals.
Apply knowledge of governing documents, account agreements, fiduciary duties, applicable laws and oversight, trust and tax law, estate planning, financial planning, asset management, and prudent investment principles.
Guide goals-driven wealth management conversations and provide holistic, proactive advice on Northern Trust products and services, emerging issues, regulatory and tax changes, and appropriate client actions.
Use technical knowledge, fact-finding, and analysis to develop advice-driven solutions, and explain complicated concepts in non-technical language.
Use knowledge of Northern Trust resources and fiduciary experience to identify opportunities to enhance client relationships.
Provide responsive, diplomatic client service and maintain proactive written and verbal communication with appropriate frequency.
Apply fiduciary standards, internal policies, processes, and procedures; recognize fiduciary risks and seek appropriate resolution.
Cultivate referral sources and centers of influence, identify and develop new business opportunities, and represent Northern Trust in community and professional organizations.
Teach and mentor less experienced partners, advise Relationship Advisors on fiduciary issues, and serve as a fiduciary resource for their relationships.
Travel to meet clients when appropriate for revenue, new business opportunities, or servicing requirements.
Continue developing fiduciary and advisory skills through training and experience.
Exercise judgment based on analysis of multiple sources of information.
Serve as LRM in PCA and PCS when eligible.