Relationship Advisor

Northern Trust•Wilmington, DE

About The Position

The Relationship Advisor manages a portfolio of wealth management clients, working with clients and their professional advisors to understand their needs and goals. The role applies knowledge of account agreements, fiduciary duties, relevant laws and oversight, trust and tax law, estate planning, financial planning, asset management, and prudent investment principles. The advisor guides goal-driven wealth management conversations and provides holistic, proactive advice on Northern Trust products and services, emerging issues, regulatory and tax changes, and appropriate client actions. The role combines technical knowledge with fact-finding and analysis to develop advice-driven solutions and explain complex concepts in accessible terms. It also uses Northern Trust resources to identify opportunities to enhance client relationships and provides responsive, diplomatic service through regular written and verbal contact. The position applies fiduciary standards and sound judgment, follows internal policies and procedures, recognizes and resolves fiduciary risks, and develops business through referral sources, centers of influence, community involvement, and professional organizations. The advisor mentors less experienced partners, advises other Relationship Advisors on fiduciary issues, may travel to meet clients when appropriate, and continues developing fiduciary and advisory skills. The role is eligible to serve as LRM in PCA and PCS.

Requirements

College or university degree and/or relevant proven work experience.
7 or more years of experience in fiduciary servicing, personal trust, estate administration, or related fields.
Knowledge of fiduciary and financial products and services, typically acquired through related work experience.
Technical knowledge of investments, tax, legal, and operations, typically acquired through formal education or related experience.
Knowledge of fiduciary standards, principles, and applicable laws and regulations, typically acquired through training, seminars, or law school.
Negotiation, problem-solving, delegation, leadership, and sales skills.
Ability to explain difficult or sensitive information and build consensus.
Excellent time management skills.
Must be authorized to work in the United States without current or future employment-based visa sponsorship.

Responsibilities

Manage an assigned wealth management client account base and work with clients and their professional advisors to understand client needs and goals.
Apply knowledge of governing documents, account agreements, fiduciary duties, applicable laws, trust and tax law, estate planning, financial planning, asset management, and prudent investment principles.
Guide client conversations about goals-driven wealth management and holistic advice.
Provide proactive advice about Northern Trust products and services, emerging issues, regulatory and tax changes, and appropriate client actions.
Combine technical knowledge, fact-finding, and analysis to develop advice-driven solutions and explain complex concepts in non-technical terms.
Use knowledge of Northern Trust resources and fiduciary experience to identify opportunities to enhance client relationships.
Provide responsive, diplomatic client service and maintain suitably frequent proactive written and verbal contact.
Apply fiduciary standards and judgment, comply with internal policies and procedures, recognize fiduciary risks, and seek appropriate resolutions.
Cultivate referral sources and centers of influence, identify and develop new business opportunities, and represent Northern Trust in community and professional organizations.
Teach and mentor less experienced partners, advise Relationship Advisors on fiduciary issues, and serve as a fiduciary resource for their relationships.
Travel to meet clients where appropriate based on revenue, new business opportunities, or servicing requirements.
Continue developing fiduciary and advisory skills through training and experience.
Exercise judgment based on analysis of multiple sources of information.