Associate Relationship Advisor

Northern Trust•Chicago, IL

7d•$99,600 - $169,200

About The Position

The Associate Relationship Advisor is a transitional role from Account Manager, WM Advisory to Relationship Advisor, combining responsibilities from both positions. Under general supervision, the partner works independently most of the time and assumes responsibility for overall client satisfaction across a limited number of accounts, serving as lead Relationship Advisor. The role collaborates with service teams and appropriate Northern Trust resources to ensure timely, high-quality account service, resolve issues, communicate client needs effectively, and develop advisory relationships. It also supports other service-team client relationships by coordinating account management. The position manages wealth management client relationships and account activity, develops an understanding of clients’ goals and needs, and applies growing knowledge of advisory services, financial planning, investments, banking, fiduciary practices, and applicable laws. It also contributes to business development and continues to develop advisory skills through training and experience.

Requirements

Knowledge of financial products, operations, and accounting systems, usually acquired through related experience.
General business knowledge, including accounting knowledge, to oversee client transactions.
Developing knowledge of investments, advisory relationships, estate planning, financial planning, capital markets, banking, and operations.
Emerging knowledge of fiduciary standards and practices.
Analytical, negotiating, problem-solving, and sales skills.
Ability to explain complex information to others in a straightforward manner.
3 to 4 years of experience in fiduciary servicing and personal trust-related fields.
Completion of Trust 1 and Trust 2, with progression toward a professional designation.
Knowledge of trust operations and accounting systems, usually acquired through related experience.
Applicants must be authorized to work in the U.S. without current or future employment-based visa sponsorship.

Nice To Haves

College or university degree and/or relevant proven work experience with client relationships and wealth planning is preferred.

Responsibilities

Coordinate account management and ensure prompt execution and follow-up on account activity and service requests.
Obtain information and documentation, communicate with clients and vendors, and help resolve issues.
Execute daily client activity and maintain appropriate ongoing written and verbal communication with clients.
Develop and maintain working knowledge of governing documents and account agreements.
Manage assigned wealth management accounts by working with clients and their advisors to understand client needs and goals.
Apply working knowledge of agency account agreements, governing documents, advisory services, estate and financial planning, capital markets, banking products, asset management, and prudent investment principles.
Develop knowledge of fiduciary duties and applicable laws, including trust and tax law, and begin delivering goals-driven wealth management and holistic advice after training.
Use knowledge of Northern Trust resources to identify opportunities to enhance relationships and collaborate with internal partners and external advisors on client needs and solutions.
Provide responsive client service with diplomacy and tact, proactively contacting clients at suitable intervals and managing time effectively.
Assist service-team partners with business development, including preparing and making client presentations.
Cultivate referral sources and centers of influence and identify and develop new business opportunities.
Continue developing advisory skills through training and experience.