Relational Security Coordinator

Vancouver Coastal Health • Vancouver, BC

2d • CA$39 - CA$56 • Onsite

About The Position

Come work as a Relational Security Coordinator with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Relational Security Coordinator to join the Protection Services team. Apply today to join our team! As a Relational Security Coordinator with Vancouver Coastal Health you will: Lead in a department that ensures the safety and security of employees, patients, visitors, and property within and across the organization's facilities. Lead a team of Relational Security Officers and Relational Security Supervisors (RSO/RSS) and ensures compliance with policies, procedures, and standards. Lead the development of policy and departmental education and training programs, encompassing best practice and organizational policy and values. Provide leadership and guidance to a designated team of staff using effective management techniques, coaching and mentoring employees, conducting performance evaluations, creating a learning environment that promotes and supports professional growth of all employees; leads recruitment activities and makes hiring, and discipline decisions. Promote a safe and healthy working environment by implementing trauma-informed care practices, Indigenous cultural safety and humility, and equity, diversity, and inclusion principles. Engage with diverse residents, patients, clients, and families using active listening, compassion, and building trust to create a respectful environment. Lead in the development and implementation of departmental education program and training, encompassing current best practice for staff. Performs training facilitation and conducts education program evaluation ensuring training needs are met. Manage the procurement of supplies, ensure proper coding and budget alignment, and maintain inventory of uniforms and equipment. Conduct departmental investigations, implement findings, and participate in quality improvement meetings. Perform other related duties as assigned. This work is aligned with VCH’s people-centred values and focused on advancing Indigenous Cultural Safety, anti-racism, equity, diversity, and inclusion.

Requirements

• College diploma in a related discipline such as criminal justice or business administration.
• Minimum of five (5) years of recent security and fire prevention/protection experience, including at least two (2) years of supervisory experience, or an equivalent combination of education, training and experience.
• Valid Basic Security Training (BST) and Advanced Security Training (AST) certifications preferred.
• Valid BC Driver’s license as local area travel within the geographic VCH area requires the use of a vehicle.
• Demonstrated knowledge of violence prevention, de-escalation techniques, and trauma-informed care.
• Demonstrated familiarity with Indigenous cultural safety, equity, diversity, and inclusion principles.
• Strong leadership and managerial skills in a complex environment.
• Strong leadership and team development skills to effectively lead and develop teams.
• Excellent verbal and written communication skills to communicate effectively with partners both internally and externally to the organization.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) for efficient documentation and communication.
• Proven ability to build and maintain effective relationships with team members and stakeholders.
• Demonstrated commitment to client-focused services and a collaborative teamwork approach.
• Ability to foster a motivating and respectful work environment, and lead, mentor and motivate employees to achieve their full potential.
• Effective communication skills to interact with individuals in a distressed state of mind and provide necessary support.
• Ability to work collaboratively with stakeholders and interdepartmental teams at all levels of the organization.
• Strong organizational skills to effectively manage workloads, delegate tasks, and prioritize responsibilities.
• Competency in operating related equipment relevant to the position.
• Demonstrated ability to work effectively with diverse teams and stakeholders.
• Physical ability to perform the duties of the position.

Nice To Haves

• Valid Basic Security Training (BST) and Advanced Security Training (AST) certifications

Responsibilities

• Lead in a department that ensures the safety and security of employees, patients, visitors, and property within and across the organization's facilities.
• Lead a team of Relational Security Officers and Relational Security Supervisors (RSO/RSS) and ensures compliance with policies, procedures, and standards.
• Lead the development of policy and departmental education and training programs, encompassing best practice and organizational policy and values.
• Provide leadership and guidance to a designated team of staff using effective management techniques, coaching and mentoring employees, conducting performance evaluations, creating a learning environment that promotes and supports professional growth of all employees; leads recruitment activities and makes hiring, and discipline decisions.
• Promote a safe and healthy working environment by implementing trauma-informed care practices, Indigenous cultural safety and humility, and equity, diversity, and inclusion principles.
• Engage with diverse residents, patients, clients, and families using active listening, compassion, and building trust to create a respectful environment.
• Lead in the development and implementation of departmental education program and training, encompassing current best practice for staff.
• Perform training facilitation and conducts education program evaluation ensuring training needs are met.
• Manage the procurement of supplies, ensure proper coding and budget alignment, and maintain inventory of uniforms and equipment.
• Conduct departmental investigations, implement findings, and participate in quality improvement meetings.
• Perform other related duties as assigned.

Benefits

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree