Rehabilitation Technician

State of Oklahoma • Oklahoma City, OK

6d • $38,757 - $43,299 • Onsite

About The Position

The Rehabilitation Technician performs skilled technical work assisting professional rehabilitation staff in providing services to individuals with physical and mental disabilities, blindness, or visual impairment. The position is located in the Division of Vocational Rehabilitation in Oklahoma City and may be filled at Level I, II, or III.

The role supports VR Specialists in case management and maintains physical and scanned files in accordance with agency standards. Duties include timely and accurate processing of case information through the client data system, assisting with applications and interviews, arranging and gathering diagnostic information, running monthly reports, gathering verification information, sending case-related correspondence, and identifying information needed to refer clients to additional or alternative resources. General office and reception duties are also performed.

Level I work is entry-level and conducted in a training status under close supervision. Level II performs a full range of coordination and client-support activities. Level III performs complex specialist work, including technical caseload management, gathering information for annual reviews, following up on consumer progress, coordinating with relevant contacts, and potentially serving as a team leader or assisting a unit program manager.

Requirements

• Level I: One year of experience in office technical clerical work.
• Level II: Two years of technical clerical work or an equivalent combination of education and experience.
• Level III: Two years of technical clerical experience plus one year of technical clerical experience in a vocational rehabilitation program; or a bachelor's degree in rehabilitation counseling, orientation and mobility, rehabilitation teaching, or vocational evaluation; or a bachelor's degree in education, a behavioral science, or a closely related field and one year of experience in career counseling, job placement, habilitation, or a rehabilitation-related field.
• Knowledge of basic computer functions, spelling, punctuation and grammar, basic arithmetic, and office and agency policies and procedures.
• At Levels II and III, knowledge of rehabilitation services and programs; at Level III, knowledge of casework management.
• Ability to deal effectively and courteously with people, exercise good judgment in evaluating situations and making decisions, and present ideas and facts effectively and accurately.
• Willingness and ability to fulfill job-related travel normally associated with the position.
• Applicants must be authorized to work in the U.S. now and in the future without employer sponsorship.
• Some positions may require American Sign Language proficiency demonstrated by successfully completing a competency test administered by the agency's Deaf and Hearing Impaired Unit.

Responsibilities

• Provide skilled technical assistance to rehabilitation staff in delivering direct client services.
• Assist clients with completing applications for services.
• Arrange and gather medical diagnosis information and case-related correspondence.
• Arrange and authorize services included in an approved rehabilitation plan.
• Process case information, including applications, eligibility data, Individualized Plans for Employment, case notes, closures, and authorizations.
• Maintain files and transfer case records through the management information system.
• Perform general office operations and reception duties as needed.
• Assist VR Specialists throughout case management, including applications, interviews, gathering diagnostic information, running monthly reports, collecting verification information, and sending case-related correspondence.
• Coordinate client services and communicate required information to vendors, clients, and staff.
• Provide area resource referral information and obtain information for referrals to additional or alternative resources.
• Coordinate medical procedures with clients and medical vendors and send referrals for vocational evaluation and skills analysis reports as assigned.
• Obtain and disseminate employment information for case closure.
• At Level III, manage caseload-related technical work, gather information for annual reviews, follow up on consumer progress, and maintain contact with medical, educational, personnel, and vendor contacts.
• Maintain physical and scanned files according to agency filing standards.

Benefits

• State-paid benefit allowance to help cover insurance premiums.
• A choice of health insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care or dependent care expenses.
• Employee assistance programs and health and fitness programs.
• 11 paid holidays.
• 15 days of vacation and 15 days of sick leave during the first year.
• Retirement Savings Plan with a generous match.
• Longevity bonus for years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed