REHABILITATION COORDINATOR
About The Position
The Rehabilitation Coordinator oversees and facilitates rehabilitation programs for individuals with disabilities, injuries, or chronic conditions, supporting improved functionality and independence. The position serves as a primary liaison between consumers, healthcare providers, and support personnel and coordinates individualized rehabilitation services and care plans. This position is on-site; remote and hybrid options are not available. The role includes determining eligibility for vocational rehabilitation services, counseling consumers, developing and reviewing Individualized Plans for Employment (IPEs), managing caseloads and case service funds, maintaining case records, and coordinating services and referrals. The coordinator also supports employment outcomes through assessments, rehabilitation instruction, employer outreach, and collaboration with community and workforce resources. Additional duties include reporting, training, public speaking, and representing the agency on committees and boards as assigned.
Requirements
- Bachelor’s degree in Rehabilitation Science, Social Work, Healthcare Administration, Occupational Therapy, or a related field.
- At least 2 years of experience in rehabilitation services, healthcare, or case management.
- Strong organizational, project management, and coordination abilities.
- Excellent communication and interpersonal skills for working with a variety of personnel.
- Proficiency with case management software, adaptive technologies, and other relevant tools.
- Empathy, cultural sensitivity, and a client-centered approach to problem-solving.
Responsibilities
- Determine eligibility for VR services under policy and complete eligibility determinations within 60 days, excluding approved extensions.
- Provide counseling and guidance to consumers.
- Document case management activities, including case narratives, medical records, progress reports, contacts, and supporting documentation, in the case management system.
- Maintain confidentiality in accordance with agency policy and the CRCC Code of Ethical Standards.
- Assist consumers in developing Individualized Plans for Employment within 90 days of eligibility determination and develop initial IPEs for consumers entering Service Status.
- Maintain an average caseload of 40 active cases and meet successful rehabilitation closure targets.
- Plan and manage case service funds, prepare and submit required documentation, authorize services, enter case notes within three days of each event, and manage outstanding authorizations.
- Complete agency reports, comply with applicable policies and procedures, and develop and maintain referral sources.
- Maintain contact with consumers at least once every 90 days and document contacts and supporting materials.
- Collaborate with Workforce Centers, Centers for Independent Living, and community resources to maximize comparable benefits for VR consumers.
- Conduct and document annual IPE reviews and complete annual reviews of ineligible cases as required.
- Document measurable skill gains, credential attainment, and income gains for applicable consumers.
- Complete vocational and functional skills assessments and provide rehabilitation teaching to support employment outcomes.
- Instruct consumers in activities of daily living, adaptive equipment, assistive technology, software, and devices; arrange instructional and adaptive aids; coordinate low-vision assessments and training; and provide basic sighted-guide and orientation instruction as needed.
- Assist consumers in obtaining employment through counseling and guidance, job-site evaluations, and current labor market information.
- Build and maintain relationships with the business community, conduct outreach to at least two employers per month, document contacts, and provide one employer training per quarter.
- Participate in and conduct in-service training; represent the agency on assigned task forces, coordinating committees, and local Workforce Boards; attend required training; and participate in public speaking.
- Complete at least three continuing education trainings annually.
- Assess client needs and develop tailored rehabilitation plans in collaboration with healthcare professionals.
- Coordinate multidisciplinary teams, including therapists, physicians, and case managers.
- Schedule and manage rehabilitation sessions, track client progress, and address barriers to success.
- Serve as a contact for clients and families, providing guidance, resources, and emotional support.
- Maintain accurate rehabilitation plans, progress reports, and program evaluations.
- Ensure rehabilitation services comply with legal, ethical, and regulatory requirements.
- Stay current with rehabilitation practices, tools, and technologies to improve service quality.
- Advocate for clients’ rights, accessibility, and inclusion in workplaces and communities.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
