Admissions Coordinator - Rehabilitation

Vanderbilt University Medical Center • Clarksville, TN

6d • Onsite

About The Position

The Admissions Coordinator supports inpatient rehabilitation services at Vanderbilt Clarksville Hospital by assessing referrals, coordinating admissions, and helping transition patients into the appropriate level of rehabilitative care. The role serves as a liaison among referring providers, patients, families, case managers, and the rehabilitation team. It gathers and verifies clinical, demographic, and insurance information; coordinates required documentation and admission activities; and supports timely, appropriate patient access and positive outcomes.

The position collaborates with physicians, care managers, therapists, nursing staff, and other healthcare professionals. It communicates with patients and families about the admission process, care expectations, services, patient rights, and next steps; maintains accurate records in the electronic medical record; and supports care coordination, patient education, workflow improvement, and compliance with regulatory, privacy, safety, and infection-control requirements. Additional duties may be assigned.

This is a full-time position at Vanderbilt Clarksville Hospital in Clarksville, Tennessee, scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., for 40 hours per week. Limited weekend and holiday coverage may be required.

Requirements

• Graduate of an approved discipline-specific program.
• One year of experience in a relevant rehabilitation healthcare setting.
• Strong communication, organizational, and customer service skills.
• Basic Life Support (BLS) certification through the American Heart Association within 90 days of hire.
• Required licensure as one of the following: Registered Nurse (RN), Physical Therapist (PT), Occupational Therapist (OT), Speech-Language Pathologist (SLP), Physical Therapist Assistant (PTA), Occupational Therapy Assistant (OTA), or Licensed Practical Nurse (LPN).

Nice To Haves

• Experience with insurance verification, authorization processes, and medical documentation.

Responsibilities

• Review and evaluate patient referrals for rehabilitation services.
• Coordinate admissions and patient transitions with physicians, care managers, therapists, nursing staff, and other healthcare professionals.
• Verify patient demographics, insurance eligibility, benefits, authorizations, medical records, and required documentation.
• Communicate with patients and families about the admission process, expectations, available services, patient rights, and next steps.
• Facilitate timely collection of medical records, clinical information, and supporting documentation.
• Initiate and maintain accurate documentation of admission activities in the electronic medical record (EMR), following facility standards and regulations.
• Support care coordination and patient throughput to promote efficient and successful admissions.
• Support admission care planning and initiate orders, treatments, or diagnostic tests as appropriate under admission protocols.
• Provide patient education about facility services, treatment plans, and post-admission care.
• Monitor admission workflows, identify improvement opportunities, and participate in quality improvement initiatives.
• Collaborate with interdisciplinary teams to support patient experiences and outcomes.
• Ensure compliance with regulatory requirements, privacy, safety, infection-control practices, and organizational policies.

Benefits

• Affordable high-quality health plan options
• Dental and/or vision plan
• 403(b) retirement plan
• Paid time off (flex PTO)
• Tuition reimbursement
• Adoption assistance, subject to maximums
• Short- and long-term disability
• Subsidized backup childcare
• Other benefits may include health, disability, retirement, and/or wellness offerings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed