Admissions Coordinator

Susquehanna Health and Wellness Center • Columbia, PA

7d • Onsite

About The Position

Susquehanna Health & Wellness Center is hiring a full-time, day-shift Admissions Coordinator at its Columbia, Pennsylvania facility. The position establishes referral sources and obtains the information needed to admit residents efficiently and in accordance with facility policies and procedures. The role is delegated the authority, responsibility, and accountability necessary to carry out assigned duties.

The Admissions Coordinator supports residents and their representatives through the admissions process, including conducting tours, initiating applications, collecting and reviewing admission documentation, explaining facility policies and costs, and coordinating with nursing and other departments. The role also oversees the day-to-day work and performance processes of receptionists and other assigned departmental personnel. The facility describes its culture as team-centered and guided by S.H.A.R.E.: Service, Honesty, Accountability, Respect, and Excellence.

Requirements

• Experience in long-term care is sought; the posting frames this as a question rather than stating a formal minimum qualification.

Responsibilities

• Follow the work schedule and instructions from the supervisor and comply with established policies and procedures.
• Assist with interviewing residents, guardians, and sponsors, and obtain required admission information and signatures.
• Admit residents and prepare identification records in accordance with established procedures.
• Maintain an accurate record of available beds.
• Process resident admissions, transfers, and discharges in accordance with established procedures.
• Develop and maintain effective working relationships with facility personnel and other departments.
• Supervise the day-to-day activities of departmental personnel, including receptionists.
• Provide direction and counseling to receptionists and other subordinate departmental personnel as needed.
• Provide discipline and evaluations for assigned personnel in accordance with applicable facility rules, regulations, and guidelines.
• Provide feedback and recommendations for probationary and annual performance evaluations, prepare evaluations, and meet with assigned personnel to review performance.
• Provide residents with an admission information packet, including applicable resident rights, privacy notices, and admissions contracts, and review the information as necessary.
• Obtain required signatures from residents or guardians on permits, releases, authorizations, and other documents.
• Keep work areas clean and ensure records and files are properly stored before breaks and at the end of the workday.
• Assist in developing procedures to ensure records are completed properly before filing.
• Collect, assemble, and check admission papers, then forward them to the appropriate department.
• Forward completed medical records to the Health Information or Medical Records Department, as appropriate.
• Notify nursing staff when a resident arrives so that a staff member can escort the resident to the assigned room.
• Explain room rates, billing procedures, visitor or guest privileges, restrictions, and resident care procedures to residents or guardians, as appropriate.
• Notify nursing staff and request assistance when a resident is disturbed or violent upon admission or shows symptoms of an infectious or communicable disease.
• Keep current with Medicare and Medicaid regulations governing admissions and discharges at health care facilities.
• Assist the MDS Coordinator in scheduling resident assessments.
• Conduct tours and initiate admission applications, including demographic, clinical, and financial information.
• Perform other related duties as needed to meet facility needs and additional duties related to the position.

Benefits

• Referral reward of up to $1,000 for referring a CNA or LPN
• Daily pay
• Competitive pay
• Comprehensive benefits plan, with core benefits beginning the first day of the month following hire
• Generous paid time off
• Employee referral program
• Industry-leading orientation and training with ongoing management support
• Employee recognition awards and programs
• Career advancement opportunities
• Ongoing professional and clinical training

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed