Coordinator - Residential Rehabilitation Program

Prologue•Eldersburg, MD

About The Position

The Residential Rehabilitation Program provides 24/7 in-home support services to individuals experiencing behavioral health issues. The Residential Coordinator oversees day-to-day program operations and hires, trains, supervises, and supports staff. The role also provides individual and group psychiatric rehabilitation services, helping ensure residents have access to trained and adequate staff to develop skills for independence and success. This is a full-time, 40-hour-per-week position scheduled across five days, with flexibility to interact with employees on various shifts. The position reports to the Residential Director and provides rotating on-call coverage for the program.

Requirements

Bachelor’s degree.
At least three years of experience in mental health, psychiatric rehabilitation, or a related field.
Valid driver’s license with no more than two points.
Ability to respect individual choice in the recovery process and understand individuals’ abilities and needs.
Strong verbal and written communication skills.
Supervisory and leadership skills.
Ability to promote teamwork.

Responsibilities

Supervise assigned staff and oversee program operations.
Coordinate the weekly staff schedule and provide program coverage when staff are absent.
Order, receive, and process residents’ medication.
Coordinate admissions to and discharges from the Residential Rehabilitation Program.
Track outcome data and conduct housing inspections.
Make purchases for the residences.
Work with Human Resources to provide new-hire orientation.
Conduct staff training on billing, Electronic Health Record documentation, and medication management in the Electronic Medication Administration Record.
Complete and maintain required program documentation for residents and staff.
Provide rotating on-call coverage for the program.
Participate in supervision meetings with the Director and employees, Service Team Meetings as needed, RRP staff meetings, and Utilization Review Committee meetings.
Provide direct care services as needed, including medication management, crisis management, skill building, and other interventions.
Respond to critical situations and document incidents according to program protocols.
Conduct administrative reviews of incident reports as needed.
Use the Electronic Health Record to record services and progress notes, manage notification approval for billing, and document and finalize services and billing.
Generate productivity reports for staff supervision discussions.
Use the Time and Attendance System to track and verify staff attendance and process leave requests.
Use Relias Learning to complete training and track employee progress through the annual training schedule.
Perform other duties as requested by the supervisor.