Rehab Office Specialist

Buena Vista Regional Medical Ctr•Storm Lake, IA

About The Position

This position works at the front desk of the rehab department, handling calls, scheduling appointments, and assisting with obtaining insurance information and authorization for therapy services. It uses the EPIC electronic medical record system. The role may also include maintaining inventory, ordering department supplies, and assisting with audits and collection of data for statistical reports. Technician duties support patient flow into and out of the department, provide direct patient care assistance to therapists, and help keep the department clean.

Responsibilities

  • Answer calls and schedule appointments at the rehab front desk.
  • Assist with obtaining insurance information and authorization for therapy services.
  • Use the EPIC electronic medical record system.
  • Maintain inventory and order supplies for the department.
  • Assist with auditing and collecting data for department statistical reports.
  • Help manage patient flow into and out of the department.
  • Provide direct patient care assistance to therapists.
  • Help keep the department clean.
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