Rehab Office Specialist

Buena Vista Regional Medical Center•Storm Lake, IA

About The Position

This position works at the rehabilitation department’s front desk, handling calls, scheduling appointments, and helping obtain insurance information and authorization for therapy services. The role uses the EPIC electronic medical record system. Duties may also include maintaining inventory, ordering department supplies, and assisting with audits and data collection for statistical reports. Technician duties support patient flow in and out of the department, provide direct patient care to assist therapists, and help keep the department clean.

Responsibilities

  • Handle calls at the rehabilitation department’s front desk.
  • Schedule appointments.
  • Assist with obtaining insurance information and authorization for therapy services.
  • Use the EPIC electronic medical record system.
  • Maintain inventory and order department supplies.
  • Assist with auditing and collecting data for department statistical reports.
  • Help patients move through the department.
  • Provide direct patient care to assist therapists.
  • Help keep the department clean.
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