Registry Specialist - NYC Showroom

Babylist • New York City, NY

13h • Onsite

About The Position

Our NYC Showroom is where the Babylist brand comes to life in person. As a Registry Specialist, you're the in-house baby gear expert who guides expecting parents and their friends through building the right registry for their lifestyle, budget, and goals. You'll also be a senior presence on the floor, coaching newer showroom staff and owning the daily operations that keep the space running, including opening, closing, and security. This is a hands-on, full-time, on-site role for someone who loves both the product and the people.

Requirements

• Know baby gear inside and out.
• Ability to spot an UppaBaby Vista from across the room and rattle off which car seat has the smallest footprint without thinking twice.
• Guided parents through registry or gear decisions before, ideally for two or more years.
• Bring 2+ years of retail or guest service experience, ideally in a setting where relationship-building was central to the role.
• Build trust fast.
• Warm, empathetic in-person communicator who makes people feel understood, not sold to.
• Comfortable coaching and supporting a team, helping newer staff get up to speed on product features, safety guidelines, and the Babylist way of doing things.
• Comfortable owning showroom operations, including open and close procedures and security protocols.
• Ability to juggle several customers at once without letting the experience slip for any of them.
• Available to work weekends, when our showroom is busiest.
• Flexible team player who pivots to where the business and the customer need you, and welcomes feedback as a way to get better.

Responsibilities

• Lead registry consultations as the in-house product expert, guiding parents and gift-givers through one of the most meaningful (and overwhelming) moments in their lives
• Drive registry value through thoughtful "Add to Registry" and purchase recommendations
• Shape how the Babylist brand shows up in person at our NYC Showroom, not just online
• Coach and support showroom and pop-up staff on product knowledge, safety, and guest experience, growing into a real leadership presence on the floor
• Own opening, closing, and security for the showroom and pop-up spaces
• Partner with the Showroom Manager to keep the space energetic, on-brand, and welcoming
• See your impact directly, in registry value, in guest experience, and in how likely a parent is to tell a friend about Babylist

Benefits

• Competitive hourly pay
• 35% employee discount at the Babylist Shop
• Employer Paid Medical, Dental and Vision
• 15 days vacation + 3 paid holidays + 7 sick days annually
• 401(k) participation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed