Registry Specialist - NYC Showroom

Babylist•New York, NY

5h•Onsite

About The Position

Babylist is seeking a Registry Specialist for its NYC Showroom. This role involves being an in-house baby gear expert, guiding expecting parents through registry building, and acting as a senior presence on the showroom floor. The Registry Specialist will also be responsible for daily operations, including opening and closing procedures, and will coach newer showroom staff. This is a hands-on, full-time, on-site position for individuals passionate about baby gear and supporting families.

Requirements

Expert knowledge of baby gear.
Experience guiding parents through registry or gear decisions for two or more years.
2+ years of retail or guest service experience, ideally in a relationship-building setting.
Strong, empathetic in-person communication skills.
Ability to coach and support a team.
Comfortable owning showroom operations, including open/close procedures and security protocols.
Ability to manage multiple customers simultaneously.
Availability to work weekends.
Flexible team player who welcomes feedback.

Responsibilities

Lead registry consultations as the in-house product expert, guiding parents and gift-givers through registry building.
Drive registry value through thoughtful "Add to Registry" and purchase recommendations.
Shape how the Babylist brand shows up in person at the NYC Showroom.
Coach and support showroom and pop-up staff on product knowledge, safety, and guest experience.
Own opening, closing, and security for the showroom and pop-up spaces.
Partner with the Showroom Manager to keep the space energetic, on-brand, and welcoming.