Registration - Mile Bluff Clinic

Mile Bluff Medical Center•Mauston, WI

About The Position

The Registration position at Mile Bluff Clinic greets patients and obtains and verifies patient demographic and insurance information. The role registers patients for appointments, collects required paperwork and treatment consents, processes payments, assists with basic billing questions, checks patients out, and schedules follow-up appointments as needed. The position also supports new employee training, maintains an orderly reception area, participates in medical office emergency procedures, and may cross-train in other registration departments or areas.

Requirements

High school diploma or equivalent required.
Intermediate proficiency with computers required.
Exceptional accuracy and attention to detail required.
Self-starter with excellent interpersonal communication and problem-solving skills.

Nice To Haves

One year or less of related work experience preferred.
Experience working in the medical industry preferred.

Responsibilities

Welcome patients and visitors in person or by telephone.
Register patients for appointments by verifying demographics, date of birth, address, phone and contact information, and insurance eligibility.
Collect necessary paperwork and consents for treatment.
Document the cash drawer and process payments, including collecting copayments and assisting patients with basic billing questions.
Check patients out after appointments and schedule new appointments when needed.
Assist with on-the-job training for new employees.
Keep the reception area neat and orderly.
Participate in medical office emergency routines when required and summon triage when needed.
Cross-train in other registration departments or areas, including the ER, hospital, and lab.
Perform other duties as requested.