Registration Rep - Clinic

Powers Health • Valparaiso, IN

3d

About The Position

Under the direction of the Network Manager and/or Office Supervisor, the Registration Representative greets and assists patients and visitors, determines patients’ needs, and directs them accordingly. The position registers patients according to established standards and policies and performs front-office duties, including patient check-in, verifying and updating patient information in the computer and chart, answering telephones, scheduling appointments, entering physician charges daily, balancing the cash drawer daily, and collecting self-pay amounts, co-pays, and patient balances.

Requirements

• High school diploma or GED equivalent required.
• Proficiency with Windows-based desktop applications required.
• PC keyboard data-entry skills and the ability to type required.
• Basic knowledge of computers, office equipment, medical terminology, and health insurance/managed care plans required.
• Excellent attitude, interpersonal skills, and communication abilities to interact with patients, physicians, and other hospital staff.
• Ability to handle multiple tasks in a fast-paced environment.

Nice To Haves

• Minimum of 1 year of experience in a medical office setting preferred.
• Previous experience with the EPIC electronic medical record system preferred.
• CPT/ICD-10 coding knowledge preferred.

Responsibilities

• Greet and assist patients and visitors.
• Ascertain patients’ needs and direct them accordingly.
• Register patients in accordance with established standards and policies.
• Perform check-in functions.
• Verify that patient information is up to date and documented in the computer and chart.
• Answer telephones and schedule patient appointments.
• Enter physician charges daily.
• Balance the cash drawer daily.
• Collect self-pay monies, co-pays, and patient balances.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED