Registration Rep - Clinic- Pediatrics

Powers Health•East Chicago, IN

About The Position

The Registration Representative works under the direction of the Network Manager and/or Office Supervisor at a clinic in East Chicago, Indiana, serving the Pediatrics specialty. The representative greets and assists patients and visitors, determines patients’ needs, and directs them appropriately. The role registers patients according to established standards and policies and performs front-office duties, including check-in, maintaining current patient information in the computer and chart, answering telephones, scheduling appointments, entering physician charges, balancing the cash drawer, and collecting self-pay amounts, copays, and patient balances.

Requirements

High school diploma or GED equivalent.
Proficiency with Windows-based desktop applications.
PC keyboard data-entry skills and ability to type.
Basic knowledge of computers, office equipment, medical terminology, and health insurance/managed care plans.
Excellent attitude, interpersonal skills, and communication abilities to interact with patients, physicians, and other hospital staff.
Ability to handle multiple tasks in a fast-paced environment.

Nice To Haves

At least one year of experience in a medical office setting.
Previous experience with the EPIC electronic medical record system.
CPT/ICD-10 coding knowledge.

Responsibilities

Greet and assist patients and visitors.
Determine patients’ needs and direct them appropriately.
Register patients in accordance with established standards and policies.
Perform patient check-in functions.
Verify that patient information is current and documented in the computer and chart.
Answer telephones.
Schedule patient appointments.
Enter physician charges daily.
Balance the cash drawer daily.
Collect self-pay monies, copays, and patient balances.