Registration Specialist

Premier Community Healthcare Grp. • Dade City, FL

1d • Onsite

About The Position

Premier Community HealthCare Group is seeking a Registration Specialist to support a positive patient experience and accessible, high-quality healthcare. The role helps patients navigate registration, insurance eligibility, and appointment preparation while supporting accurate billing and clean claims. It partners with Billing and front-office teams to resolve patient questions and concerns and helps keep care moving smoothly.

The Registration Specialist completes registrations for scheduled, walk-in, and same-day appointments; contacts patients to obtain information before appointments; processes eligibility and sliding fee discount documentation; answers phone lines and non-clinical questions; and supports front-office teams. The role protects patient confidentiality and follows HIPAA, quality, and patient-flow standards. The position is located in Dade City, Florida, and is full-time.

Requirements

• High school diploma or GED.
• Basic understanding of medical terminology and documentation.
• Basic mathematical skills.
• Strong customer service, communication, and interpersonal skills.
• Ability to maintain confidentiality and demonstrate empathy with diverse patients.
• Ability to obtain and maintain Epic certification and annual compliance.
• Ability to lift 20 pounds regularly and 30–50 pounds occasionally.
• Ability to sit for extended periods.
• Ability to work with direct exposure to computer screens and possible exposure to contagious or infectious diseases.

Responsibilities

• Complete registration for scheduled appointments and verify insurance eligibility.
• Contact patients before appointments to obtain needed information.
• Process eligibility and sliding fee discount documentation.
• Provide a smooth handoff to Billing for billing-related questions and concerns.
• Support walk-in and same-day registrations and serve as a resource for front-office teams.
• Answer multiple phone lines and assist patients with non-clinical questions.
• Protect patient confidentiality and support HIPAA, quality, and patient-flow standards.

Benefits

• Welcoming and collaborative Care Team.
• Opportunities to build healthcare and revenue-cycle experience.
• Training and development through Epic certification.
• Mission-driven work that directly supports patients.
• Opportunity to make a difference in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED