Registration Specialist

IU Health•Nashville, IN

About The Position

The Registration Specialist facilitates patient flow from the point of entry to the appropriate destination in a timely, accurate, and professional manner. The role gathers information to create accurate financial and demographic patient records that support reimbursement and clinical outcomes. Duties include scheduling appointments, interviewing patients to obtain medical information, explaining department and hospital charges and policies, validating and entering charges into appropriate systems, collecting necessary payments, and answering incoming calls and directing patients and visitors appropriately.

Requirements

  • High school diploma or GED required.
  • Ability to learn and retain medical coding, including ICD-10.
  • Ability to interpret insurance information.
  • Basic proficiency in MS Office, including Word, PowerPoint, and Excel.

Nice To Haves

  • Relevant experience in a health care setting.
  • CPT coding knowledge.
  • Knowledge of clinical practices and medical terminology.

Responsibilities

  • Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner.
  • Obtain information needed to generate accurate financial and demographic patient records.
  • Schedule appointments and interview patients to obtain appropriate medical information.
  • Explain department and hospital charges and policies.
  • Validate and enter charges into appropriate systems.
  • Collect necessary payments.
  • Answer incoming calls and direct patients and visitors appropriately.

Benefits

  • Access to opportunities for learning and development, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.
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