Registration Specialist II - Muncie Ortho & Sports Medicine Full time Days
About The Position
The Registration Specialist II facilitates patient flow from the point of entry to the appropriate destination in a timely, accurate, and professional manner. The role obtains information needed to create accurate financial and demographic patient records that support maximum reimbursement and clinical outcomes. Duties include scheduling appointments, interviewing patients to obtain relevant medical information, explaining department and hospital charges and policies, validating and entering charges into appropriate systems, and collecting required payments. The specialist also answers incoming calls and directs patients and visitors appropriately. Location: IU Orthopedics & Sports Medicine, 2701 W. North Street, Muncie, IN 47302. The position is scheduled for 40 hours per week, 7:30 a.m.–4:30 p.m., with no weekends or holidays.
Requirements
- Prefer one or more years of relevant experience in a health care setting.
- Ability to learn and retain medical coding.
- Ability to interpret insurance information.
- Basic proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
- CMAA certification required.
- Must successfully complete the Registration Specialist II Checklist.
Nice To Haves
- Customer service experience.
- Registration experience.
- Previous medical office experience.
- ICD-10 and CPT coding knowledge preferred.
- Knowledge of clinical practices and medical terminology preferred.
- Time-of-service collections experience preferred.
- BLS Certification through AHA preferred.
Responsibilities
- Verify insurance.
- Collect payments.
- Check patients in and out for appointments.
- Schedule appointments.
- Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner.
- Obtain information to create accurate financial and demographic patient records.
- Interview patients for appropriate medical information.
- Explain department and hospital charges and policies.
- Validate and enter charges into appropriate systems.
- Answer incoming calls and direct patients and visitors appropriately.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
