Registration Specialist II - Muncie Ortho & Sports Medicine Full time Days

IU Health • Muncie, IN

12d • Onsite

About The Position

The Registration Specialist II facilitates patient flow from the point of entry to the appropriate destination in a timely, accurate, and professional manner. The role obtains information needed to create accurate financial and demographic patient records that support maximum reimbursement and clinical outcomes. Responsibilities include scheduling appointments, interviewing patients for medical information, explaining department and hospital charges and policies, validating and entering charges into appropriate systems, collecting payments, answering incoming calls, and directing patients and visitors.

Requirements

• Prefer one or more years of relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10 and CPT coding preferred.
• Ability to interpret insurance information.
• Basic proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
• CMAA certification required.
• Must successfully complete the Registration Specialist II Checklist.

Nice To Haves

• Customer service experience.
• Registration experience.
• Previous medical office experience.
• Knowledge of clinical practices and medical terminology.
• Time-of-service collections experience.
• BLS Certification through AHA.

Responsibilities

• Verify insurance.
• Collect payments.
• Check patients in and out for appointments.
• Schedule appointments.
• Answer incoming calls and direct patients and visitors appropriately.
• Interview patients to obtain appropriate medical information.
• Explain department and hospital charges and policies.
• Validate and enter charges into appropriate systems.
• Perform other duties as assigned.

Benefits

• Access to opportunities for learning and development, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed