Registration Specialist II - Cox South Emergency Room
About The Position
The Registration Specialist II assists patients with the on-site registration and arrival process for scheduled and unscheduled visits and completes financial clearance functions. The role includes collecting accurate demographic and insurance information, handling patients’ financial obligations at the time of service, and completing financial clearance for assigned scheduled accounts during registration downtimes. The specialist greets and serves patients and internal team members professionally, warmly, and respectfully to promote positive encounters. Travel between sites and extended hours may be required based on department business needs.
Requirements
- High school diploma or equivalent.
- Proficiency in using computers and computer systems.
- Excellent customer service skills and ability to work with the public and coworkers.
- Excellent verbal and written communication skills.
- Ability to multitask in a fast-paced environment.
- Ability to work independently and collaboratively in a team.
Nice To Haves
- At least 1–2 years of prior registration experience.
Responsibilities
- Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
- Complete registrations by collecting accurate demographic and insurance information.
- Handle patient financial obligations at the time of service.
- Complete financial clearance functions for assigned scheduled accounts during registration downtimes.
- Greet and serve patients and internal team members in a professional, friendly, and respectful manner.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Retirement plan with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
