Registration Specialist I

Indiana University Health SystemPortland, OR
Onsite

About The Position

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

Requirements

  • High School Diploma/GED
  • Ability to learn and retain medical coding
  • Basic proficiency in MS Office (Word, PowerPoint, Excel)

Nice To Haves

  • Relevant experience in a health care setting
  • ICD-10; CPT coding
  • Ability to interpret insurance information
  • Knowledge of clinical practices and medical terminology
  • Customer service skills
  • Computer skills
  • General office equipment knowledge
  • Active listening skills
  • Communication skills

Responsibilities

  • Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner.
  • Obtain specific information to generate an accurate financial and demographic record for patients.
  • Schedule appointments.
  • Interview patients for appropriate medical information.
  • Explain charges and policies of the department/hospital.
  • Validate and enter charges into appropriate systems.
  • Collect necessary payment.
  • Answer incoming calls and direct patients and visitors appropriately.
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