Specialist-Registration I

IU HealthIndianapolis, IN
Onsite

About The Position

The Ophthalmology team at Spring Mill offers a welcoming environment where employees are supported through mentorship, training, and opportunities to grow within the organization. New team members will receive a blended onboarding experience, including virtual training and hands-on mentorship, designed to set you up for success and confidently transition into the role.

Requirements

  • High School Diploma or GED required
  • Basic computer proficiency, including Microsoft Word, Excel, and PowerPoint

Nice To Haves

  • Medical office or healthcare registration experience preferred, but not required
  • Ability to learn, understand, and retain medical coding concepts; familiarity with ICD-10 and CPT coding preferred
  • Ability to interpret insurance information accurately; knowledge of clinical practices and medical terminology preferred

Responsibilities

  • Facilitate smooth and efficient patient flow from arrival through departure in a professional and courteous manner
  • Perform patient check-in and check-out, ensuring accurate demographic and financial data
  • Manage Pools, Faxes, and the Bump List (patient rescheduling list)
  • Schedule appointments and gather appropriate medical and insurance information
  • Validate and enter charges accurately and collect required payments
  • Explain department and hospital policies, procedures, and charges to patients
  • Answer incoming calls and appropriately route patients and visitors
  • Collaborate closely with physicians, clinical staff, and other departments to support coordinated patient care

Benefits

  • Mentorship
  • Training
  • Opportunities to grow within the organization
  • Advanced clinical training
  • Leadership development
  • Promotion opportunities
  • Cross training development
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