Specialist-Registration I

IU HealthIndianapolis, IN
Onsite

About The Position

Facilitates patient flow from entry to destination in a timely, accurate, and professional manner. Responsibilities include: Collecting financial and demographic information for accurate records, Scheduling appointments and interviewing patients for medical details, Explaining charges and policies, Validating and entering charges into systems, Collecting payments, Answering calls and directing patients/visitors appropriately.

Requirements

  • 3–6 months of medical office experience
  • Strong time management and critical thinking skills
  • Ability to multi-task and adapt in a fast-paced environment
  • Receptive to constructive feedback
  • Team-oriented mindset
  • High School Diploma/GED required
  • Ability to learn and retain medical coding (ICD-10, CPT preferred)
  • Knowledge of insurance interpretation, clinical practices, and medical terminology preferred
  • Basic proficiency in MS Office (Word, PowerPoint, Excel)

Nice To Haves

  • Prefer experience in a healthcare setting

Responsibilities

  • Patient check-in and check-out
  • Insurance verification
  • Pre-registration
  • Managing work queues
  • Rescheduling appointments
  • Processing referrals
  • Collecting financial and demographic information for accurate records
  • Scheduling appointments and interviewing patients for medical details
  • Explaining charges and policies
  • Validating and entering charges into systems
  • Collecting payments
  • Answering calls and directing patients/visitors appropriately

Benefits

  • advanced clinical training
  • leadership development
  • promotion opportunities
  • cross training development
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