Specialist-Registration I

IU Health • Indianapolis, IN

13d • Onsite

About The Position

The Registration Specialist will be responsible for welcoming patients, managing the check-in/check-out process, reviewing insurance information, verifying demographics, completing pre-registration, and scheduling appointments. This role also involves supporting medical assistants, understanding provider preferences, troubleshooting patient issues, ensuring smooth patient flow, and answering incoming calls. The position is in a fast-paced, team-oriented setting focused on patient care.

Requirements

• High School Diploma or GED.
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to interpret insurance information.
• Strong attention to detail and organizational skills.

Nice To Haves

• Previous experience in a healthcare setting.
• Familiarity with medical terminology and clinical practices.
• Ability to learn and retain medical coding (ICD-10, CPT preferred).

Responsibilities

• Welcome patients and manage check-in/check-out process.
• Review insurance information and verify demographics.
• Complete pre-registration and schedule appointments.
• Support medical assistants and understand provider preferences.
• Troubleshoot patient issues and ensure smooth patient flow.
• Answer incoming calls and direct patients/visitors appropriately.

Benefits

• Paid parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED