Registration Scheduler Heart Care Vascular

HonorHealth • Scottsdale, AZ

4d • Onsite

About The Position

The Registration Scheduler is the first point of contact for customers and organizes and facilitates clerical and administrative duties for the Heart Care Vascular Clinic. The role performs telephone, registration, scheduling, patient-support, clerical, and data-entry duties according to departmental needs. It also maintains patient charts and communicates with physicians’ offices as needed.

The position is based at the Heart Care Vascular Clinic in the Osborn Medical Office Building, 7351 E. Osborn Rd, Scottsdale, Arizona. The clinic is open Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

• High school diploma or GED.
• Preferred: One year in a healthcare-related field with knowledge of medical terminology, or experience in scheduling and/or registration in a healthcare setting.
• Preferred: Two years of healthcare-related experience, including scheduling and registration, Patient Access, Outpatient Medical Imaging, medical scheduling, or closely related experience.
• Fingerprint Clearance Card is required for Pediatric Behavioral Health Sites only; applicants without a current card must apply within seven working days after employment and be eligible for one.

Nice To Haves

• Basic Cardiac Life Support (BCLS) certification is preferred.

Responsibilities

• Greet and communicate with customers, answer telephone calls, retrieve and respond to voicemail, direct information to the appropriate person, and orient patients to the department.
• Schedule procedures and initial and follow-up appointments; track and document no-shows, communicate with physicians when applicable, and provide schedules to staff in the required format.
• Register patients, provide initial registration information, create or select appropriate electronic records, obtain signatures, coordinate medical authorization or referrals and financial responsibility, and complete daily data entry and scanning.
• Obtain insurance authorizations as applicable, collect required co-pays and procedure payments, and complete and submit daily deposits or billing as applicable.
• Maintain patient charts in accordance with HIPAA, communicate with insurance carriers and hospital billing regarding authorization updates, and forward appropriate chart information to medical records.
• Communicate with Workers’ Compensation and hospital billing regarding authorization updates and billing.
• View email daily and provide the supervisor with appropriate information and memorandums.
• Maintain inventory of office supplies and forms and place orders as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED