Registration & Scheduler, Imaging, PER DIEM

Sutter Health•San Carlos, CA

About The Position

The Registration & Scheduler, Imaging position performs general registration duties by interviewing patients or their representatives, entering accurate information into forms and computer systems, collecting appropriate co-payments, and obtaining signatures. The role may escort patients to their destination when required. The position maintains scheduling for the department and/or specialized procedures and coordinates services with physicians' offices and other related departments. It verifies room and equipment availability when necessary. Through competent job performance and effective communication, the role gains the confidence and cooperation of patients, their families or support groups, and other healthcare providers.

Requirements

High school diploma or General Education Diploma (GED).
One year of recent relevant experience.
Knowledge of medical terminology, including diagnostic tests, surgeries, consultations, and procedures.
Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
Written and verbal communication skills for communicating with team members, supervisors, patients, and other hospital personnel.
Well-developed time management and organizational skills, including prioritizing assignments and meeting deadlines within standardized policies and procedures.
General knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook).
Ability to work independently and as part of a team, including managing multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives.

Responsibilities

Interview patients or their representatives and perform general registration duties.
Enter accurate information into appropriate forms and computer systems.
Collect appropriate co-payments and obtain signatures.
Escort patients to their destination when required.
Maintain scheduling for the department and/or specialized procedures.
Coordinate services with physicians' offices and other related departments.
Verify room and equipment availability when necessary.
Communicate effectively to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers.
Protect the privacy of each patient's protected health information (PHI).