Registration & Scheduler, Imaging, PER DIEM

Sutter Health•San Carlos, CA
•$31 - $43

About The Position

The Registration & Scheduler, Imaging role performs general patient registration by interviewing patients or their representatives, entering accurate information into forms and computer systems, collecting applicable co-payments, and obtaining signatures. The employee may escort patients to their destination when required. The role also maintains scheduling for the department and/or specialized procedures. It coordinates services with physicians’ offices and related departments, verifying room and equipment availability when necessary. Through competent job performance and effective communication, the employee builds confidence and cooperation with patients, their families or support groups, and other healthcare providers.

Requirements

  • High school diploma or General Education Diploma (GED).
  • One year of recent relevant experience.
  • Knowledge of medical terminology, including diagnostic tests, surgeries, consultations, and procedures.
  • Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
  • Written and verbal communication skills for communicating with team members, supervisors, patients, and other hospital personnel.
  • Well-developed time management and organizational skills, including the ability to prioritize work and meet deadlines within standardized policies and procedures.
  • General knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook).
  • Ability to work independently and as part of a team, including handling multiple tasks in an environment with interruptions.
  • Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
  • Ability to build collaborative relationships with peers and other staff members.

Responsibilities

  • Interview patients or their representatives and perform general registration duties.
  • Enter accurate information on appropriate forms and into the computer system.
  • Collect appropriate co-payments and obtain signatures.
  • Escort patients to their destination when required.
  • Maintain scheduling for the department and/or specialized procedures.
  • Coordinate services with physicians’ offices and related departments.
  • Verify room and equipment availability when necessary.
  • Communicate effectively to gain patients’ and healthcare providers’ confidence and cooperation.
  • Protect the privacy of each patient’s protected health information (PHI).
  • Prioritize assignments, meet deadlines, and resolve standard problems using established options.
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