Registration & Scheduler, Diagnostic Imaging, PER DIEM

Sutter Health•Santa Cruz, CA
•$31 - $43

About The Position

The Registration & Scheduler performs general registration duties by interviewing patients or their representatives, entering accurate information into forms and computer systems, collecting appropriate co-payments, and obtaining signatures. The role may include escorting patients to their destination when required. The position maintains scheduling for a department and/or specialized procedures and coordinates services with physicians’ offices and other departments, verifying room and equipment availability when necessary. The employee builds patient and staff confidence and cooperation through competent performance and effective communication.

Requirements

  • High school diploma or General Education Diploma (GED).
  • One year of recent relevant experience.
  • Knowledge of medical terminology, including diagnostic tests, surgeries, consultations, and procedures.
  • Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
  • Written and verbal communication skills for interacting with team members, supervisors, patients, and other hospital personnel.
  • Well-developed time-management and organizational skills, including the ability to prioritize assignments and meet deadlines within standardized policies and procedures.
  • General knowledge of computer applications such as Microsoft Office Suite, including Word, Excel, and Outlook.
  • Ability to work independently and as part of a team, accomplishing multiple tasks in an environment with interruptions.
  • Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.

Responsibilities

  • Interview patients or their representatives as part of the registration process.
  • Enter accurate information on appropriate forms and into computer systems.
  • Collect appropriate co-payments and obtain signatures.
  • Escort patients to their destination when required.
  • Maintain department and/or specialized-procedure schedules.
  • Coordinate services with physicians’ offices and related departments.
  • Verify room and equipment availability when necessary.
  • Protect the privacy of each patient’s protected health information (PHI).
  • Build collaborative relationships with peers and staff to achieve departmental and corporate objectives.
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