Registration Rep - Clinic

Powers Health • Schererville, IN

5d • Onsite

About The Position

The Registration Representative works under the direction of the Network Manager and/or Office Supervisor. The role greets and assists patients and visitors, determines their needs, and directs them accordingly. It registers patients according to established standards and policies and performs front-office duties, including patient check-in, verifying and updating patient information in the computer and chart, answering telephones, scheduling appointments, entering physician charges daily, balancing the cash drawer daily, and collecting self-pay amounts, co-pays, and patient balances.

Requirements

• High school diploma or GED equivalent required.
• Proficiency with Windows-based desktop applications required.
• PC keyboard data-entry skills and the ability to type required.
• Basic knowledge of computers, office equipment, medical terminology, and health insurance/managed care plans required.
• Excellent attitude, interpersonal skills, and communication abilities to interact with patients, physicians, and other hospital staff.
• Ability to handle multiple tasks in a fast-paced environment.

Nice To Haves

• A minimum of 1 year of experience in a medical office setting is preferred.
• Previous experience with the EPIC electronic medical record system is preferred.
• CPT/ICD-10 coding knowledge is preferred.

Responsibilities

• Greet and assist patients and visitors; ascertain their needs and direct them accordingly.
• Register patients in accordance with established standards and policies.
• Perform patient check-in and verify that patient information is current and documented in the computer and chart.
• Answer telephones and schedule patient appointments.
• Enter physician charges daily.
• Balance the cash drawer daily.
• Collect self-pay monies, co-pays, and patient balances.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED