Clinic Registration Rep

Olympic Medical Center • Port Angeles, WA

4d

About The Position

The Clinic Registration Rep provides excellent customer service by following OMC’s C.A.R.E. standards. The role greets patients and visitors at clinics in Sequim and Port Angeles with compassion and empathy, collects and accurately enters patient demographic information into the electronic health record (EHR), and explains OMC/OMP registration policies and procedures as needed. The representative collects copays and payments according to OMC finance policies, helps maintain a smooth patient registration process, and keeps patients in waiting areas informed about delays. The role works collaboratively with Central Access staff and Clinic Back Office staff to support a positive patient experience.

This is a 100% FTE, day-shift position. The posted pay range is $21.68–$32.01 per hour. The position is represented by SEIU 1199-Service and Dietary. The job posting describes Olympic Medical Center’s North Olympic Peninsula location and notes that benefits information is available through the employer.

Requirements

• High school diploma or GED.
• Customer service or hospitality experience is preferred.
• Knowledge of medical terminology is preferred.

Nice To Haves

• Customer service or hospitality experience.
• Knowledge of medical terminology.

Responsibilities

• Greet patients and visitors at clinics in Sequim and Port Angeles with compassion and empathy.
• Collect and accurately enter patient demographic information into the EHR.
• Explain OMC/OMP policies and procedures necessary for registration.
• Collect copays and payments according to OMC finance policies.
• Maintain a smooth flow of patients through registration and keep patients in waiting areas informed of delays.
• Collaborate with Central Access staff and Clinic Back Office staff to support a positive patient experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED