Registration Rep - Clinic

Powers Health•Valparaiso, IN

11d

About The Position

The Registration Representative works under the direction of the Network Manager and/or Office Supervisor. The role greets and assists patients and visitors, determines patients’ needs, and directs them appropriately. It registers patients in accordance with established standards and policies and performs front-office duties, including check-in, updating and documenting patient information in the computer and chart, answering telephones, scheduling appointments, entering physician charges daily, balancing the cash drawer daily, and collecting self-pay amounts, co-pays, and patient balances.

Requirements

High school diploma or GED equivalent.
Proficiency with Windows-based desktop applications.
PC keyboard data-entry skills and the ability to type.
Basic knowledge of computers, office equipment, medical terminology, and health insurance/managed care plans.
Excellent attitude, interpersonal skills, and communication abilities to interact with patients, physicians, and other hospital staff.
Ability to handle multiple tasks in a fast-paced environment.

Nice To Haves

At least 1 year of experience in a medical office setting.
Previous experience with the EPIC electronic medical record system.
CPT/ICD-10 coding knowledge.

Responsibilities

Greet and assist patients and visitors.
Determine patients’ needs and direct them appropriately.
Register patients in accordance with established standards and policies.
Perform patient check-in functions.
Verify that patient information is current and documented in the computer and chart.
Answer telephones.
Schedule patient appointments.
Enter physician charges daily.
Balance the cash drawer daily.
Collect self-pay monies, co-pays, and patient balances.