Registrar

Lifepoint Health•Mayfield, KY

About The Position

The Registrar obtains and accurately enters patient demographic, billing, and clinical information into the registration system. The role distributes and explains forms, documents, and educational materials; meets with patients or caregivers before or after admission to exchange information and documentation; explains registration processes; and responds to questions and concerns. The Registrar communicates with admitting physicians’ offices, nursing staff, and other personnel to coordinate admission information and placement. The position also verifies insurance benefits, obtains precertification or authorization when needed, and collects required payments such as copays and deductibles or refers patients to financial counselors.

Requirements

  • High school diploma or equivalent.
  • Critical thinking skills and decisive judgment.
  • Ability to work with minimal supervision.
  • Ability to work in a stressful environment and take appropriate action.

Nice To Haves

  • Associate degree.

Responsibilities

  • Obtain and accurately enter demographic, billing, and clinical information in the registration system in a timely manner.
  • Distribute and explain forms, documents, and educational handouts to patients or family members.
  • Meet with patients or caregivers before or after admission to exchange necessary information and documentation.
  • Explain the registration process and address questions and concerns.
  • Communicate with admitting physicians’ offices, nursing unit staff, and other appropriate personnel to exchange admission information and determine placement.
  • Verify insurance benefits and obtain precertification or authorization as necessary.
  • Determine and accept required payments, including copays and deductibles, or refer patients to financial counselors for follow-up.

Benefits

  • Medical, dental, and vision coverage.
  • Life, accident, critical illness, and hospital indemnity insurance.
  • Short- and long-term disability coverage.
  • Paid family leave and paid time off.
  • Higher education and certification tuition assistance.
  • Loan assistance.
  • 401(k) retirement package with company match.
  • Wellness programs, including gym memberships, virtual care appointments, mental health services, and discount programs.
  • Ongoing learning and career advancement opportunities.
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