Registrar

Lifepoint Health•Maysville, KY

About The Position

The Registrar collects patient demographic and insurance information for outpatient services, including insurance, co-pay, and deductible payments at the point of service. The role expedites the registration process efficiently and helps provide a positive first impression of the hospital to the public.

Requirements

  • Critical thinking skills and decisive judgment.
  • Ability to work with minimal supervision.
  • Ability to perform effectively in a fast-paced, stressful environment.
  • Strong communication and interpersonal skills.
  • Attention to detail and accuracy.
  • Handle with Care certification required within 30 days of orientation and maintained annually.

Nice To Haves

  • High school diploma or GED preferred.
  • Associate degree preferred.

Responsibilities

  • Obtain and accurately enter required demographic, billing, and clinical information in the registration system in a timely manner.
  • Distribute and explain forms, documents, and educational handouts to patients or family members.
  • Meet with patients or their caregivers before or after admission to exchange necessary information and documentation.
  • Explain processes and address concerns and questions.
  • Communicate with admitting physician offices, nursing unit staff, and other appropriate personnel about admissions to exchange information and determine placement.
  • Verify insurance benefits and obtain precertification or authorization as necessary.
  • Determine and accept required payments, including co-pays and deductibles, or refer patients to financial counselors for follow-up.

Benefits

  • Health (medical, dental, and vision) and 401(k) benefits for full-time employees.
  • Competitive paid time off.
  • Employee Assistance Program providing mental, physical, and financial wellness assistance.
  • Tuition reimbursement or assistance for qualified applicants.
  • Advancement opportunities with responsive, supportive leadership.
  • Continuing education opportunities.
  • Free parking.
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