Registrar

Lifepoint Health • Winchester, KY

2d • Onsite

About The Position

The Registrar collects patient demographic and insurance information for outpatient services, collects insurance payments, co-pays, and deductibles at the point of service, and expedites registration efficiently. The role also provides patients and the public with a positive first impression of the hospital.

The Registrar obtains and accurately enters demographic, billing, and clinical information; distributes and explains forms and educational materials; and meets with patients or caregivers to exchange documentation, explain processes, and address questions or concerns. The role coordinates with admitting physician offices, nursing unit staff, and other appropriate personnel regarding admissions and placement, verifies insurance benefits, obtains precertification or authorization when needed, and accepts required payments or refers patients to financial counselors for follow-up.

The schedule is Wednesday through Friday and every other Saturday, 7:00 PM to 7:00 AM. Handle with Care certification is required within 30 days of orientation and must be maintained annually.

Requirements

• Strong critical-thinking skills.
• Decisive judgment and ability to act independently.
• Ability to work with minimal supervision.
• Ability to perform effectively in a fast-paced and stressful environment.
• Strong communication and customer service skills.
• Attention to detail and accuracy in data entry.
• Handle with Care certification required within 30 days of orientation and maintained annually.

Nice To Haves

• High school diploma or GED preferred.
• Associate degree preferred.

Responsibilities

• Collect patient demographic and insurance information for outpatient services.
• Collect insurance payments, co-pays, and deductibles at the point of service.
• Expedite the registration process quickly and efficiently.
• Obtain and enter demographic, billing, and clinical information into the registration system accurately and on time.
• Distribute and explain forms, documents, and educational handouts to patients or family members.
• Meet with patients or caregivers before or after admission to exchange information and documentation, explain the process, and address questions or concerns.
• Communicate with admitting physician offices, nursing unit staff, and other appropriate personnel regarding admission, information exchange, and placement.
• Verify insurance benefits and obtain precertification or authorization as necessary.
• Determine and accept required payments, including co-pays and deductibles, or refer patients to financial counselors for follow-up.
• Provide a positive first impression of the hospital to the public.

Benefits

• Health (medical, dental, and vision) and 401(k) benefits for full-time employees.
• Competitive paid time off.
• Employee Assistance Program offering mental, physical, and financial wellness assistance.
• Tuition reimbursement or assistance for qualified applicants.
• Advancement opportunities with responsive, supportive leadership.
• Continuing education opportunities.
• Free parking.
• Additional benefits (“and much more”).

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED