Registrar

Arizona General Hospital • Phoenix, AZ

14h • $18 - $22

About The Position

The Registrar provides clerical support to professional caregivers by managing patient registration. Duties include registration and preregistration, insurance verification, financial assistance information, Point of Service Collections, accurate data entry and record keeping, and careful handling of credit card processes when accessing sensitive third-party credit card information. The role requires attention to detail, strong organizational and clerical skills, confidentiality, and compliance with financial regulations to support patient care and operational efficiency.

Requirements

• High school graduate or GED.
• Previous experience in a clerical setting.
• Typing speed of 30 words per minute.
• Excellent written and interpersonal communication skills.
• Computer skills.
• American Heart Association Basic Life Support (BLS) certification.

Nice To Haves

• At least one year of experience with prior authorization, precertification, and insurance benefits as they apply to hospital registration or a medical office setting.
• Knowledge of medical terminology.
• Previous experience with an EMR, preferably Cerner.

Responsibilities

• Register and preregister patients promptly to minimize waiting and registration time.
• Obtain accurate and complete patient information for registration.
• Complete medical record requests within department guidelines.
• Document payer-related information, patient issues, physician office communications, and account-related communications in the computer system.
• Ensure the correct registration and payer-related forms are completed and signed, including COA and Medicare notification letters.
• Provide and explain patient handouts, including Patient Rights and Responsibilities, Advance Directives, and Financial Assistance information.
• Perform insurance verification, provide financial assistance information, and collect payments at the Point of Service.
• Maintain accurate data and records and follow credit card handling processes.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED