Registrar

Lifepoint Health • Beckley, WV

1d • Onsite

About The Position

Raleigh General Hospital, part of Lifepoint Health, is seeking a Registrar to support patient admissions and deliver professional, confidential customer service. The role gathers and verifies patient, insurance, demographic, billing, and clinical information; processes registration documentation and payments; and coordinates with hospital departments and physician offices to facilitate admissions and placement. The Registrar uses electronic health record and registration software while supporting documentation compliance and adherence to hospital policies and regulatory requirements.

This is a full-time position with a rotating schedule. The role is suited to someone who can work independently in a fast-paced, high-volume environment while maintaining accuracy and providing helpful service to patients, families, and staff.

Requirements

• High school diploma or equivalent; three years of directly related experience may be substituted for the required education.
• Previous computer experience, including familiarity with electronic health records or registration systems.
• Strong critical-thinking skills, decisive judgment, and ability to work independently with minimal supervision.
• Excellent customer service skills and ability to interact professionally with patients, families, and staff.
• Ability to work effectively in a high-volume, fast-paced, and sometimes stressful environment.
• Detail-oriented and organized, with the ability to maintain accuracy while managing multiple tasks.

Nice To Haves

• Knowledge of medical terminology and hospital procedures.
• Billing or collections experience.

Responsibilities

• Gather and verify patient account information and insurance coverage; accurately enter demographic, billing, and clinical data, including assigning medical record numbers.
• Distribute and explain forms, obtain required signatures, and exchange essential information with patients or caregivers.
• Communicate with physician offices, nursing units, and other personnel to coordinate admissions and determine patient placement.
• Verify insurance benefits, obtain precertifications and authorizations, process payments, or refer patients to financial counselors as needed.
• Address patient questions and concerns while maintaining professionalism and confidentiality.
• Use electronic health record and registration software to manage data and support documentation compliance.
• Collaborate with departments to resolve registration issues, facilitate smooth admissions, and ensure adherence to hospital policies and regulatory requirements.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability coverage.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED