Registrar

the Southwoods Team • Boardman, OH

6d • Onsite

About The Position

The Registrar is a front-facing role at The Surgical Hospital at Southwoods in Boardman, Ohio. The position is responsible for accurately collecting patient demographics, insurance information, and clinical data; entering information into the Electronic Medical Record (EMR); facilitating patient payments; and providing compassionate customer service. The hospital has three full-time openings.

The position is offered Monday through Friday, with no weekends or holidays. Available schedules include an early morning shift from 4:45 AM to 1:15 PM, a day shift from 7:00 AM to 3:30 PM, or a float shift with a dynamic window between 4:45 AM and 5:00 PM.

Requirements

• Training, coursework, or a certificate in business office administration, computer systems, or medical terminology.
• Strong typing metrics and general computer proficiency.
• Exceptional verbal communication skills.
• Ability to multitask in a clinical environment.
• A polished, professional demeanor grounded in strong ethical, moral, and privacy principles.

Nice To Haves

• Previous experience as a medical office receptionist, in hospital registration, or in medical billing is highly preferred.

Responsibilities

• Greet patients and collect, verify, and update demographic and insurance information for all encounter types, ensuring accurate EMR data entry.
• Print medical labels, patient wristbands, and consent forms, and assemble patient charts before scheduled appointments.
• Scan physician orders, insurance cards, photo IDs, and historical clinical documentation into the system.
• Process patient payments by cash, check, or credit card and issue electronic or manual receipts.
• Reconcile anesthesia payments with medical logs and balance the daily cash drawer.
• Submit reconciled daily payments, verified end-of-day balance sheets, and transaction logs to cash posters.
• Provide courteous and timely navigation assistance to patients, families, and clinic visitors.
• Maintain compliance with internal policies and regulatory agency standards, including HIPAA, OSHA, and ODH.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed