Registrar, Patient Access Center, Full Time, Evening

The Valley Hospital•Ridgewood, NJ
•Onsite

About The Position

The Registrar supports departments under the Patient Access Center, including Inpatient, Outpatient, Same Day Services, Wound Care, Infusion, Labor & Delivery, and the Emergency Department. The role provides a variety of services, including reception, pre-registration, registration, cash collection, admitting, patient and department support, materials and inventory management, patient education, and unit-specific tasks. The position is located at The Valley Health System–Ridgewood and is an evening-shift role.

Requirements

  • High school diploma or equivalent.
  • Completion of a Registration training program.
  • Healthcare-related experience.
  • Computer experience and knowledge of a Windows environment.
  • Previous customer service experience.
  • Medical office experience.
  • Effective communication and writing skills, including proper spelling and grammar.
  • Effective interpersonal skills for working with coworkers and other staff members.
  • Critical-thinking skills, including analytical, problem-solving, decision-making, prioritizing, and time-management abilities.
  • Ability to pay attention to detail and switch between tasks without losing efficiency or composure.
  • Ability to read, write, speak, and understand English.
  • Typing/keyboarding speed of 50–60 words per minute at a minimum.

Nice To Haves

  • Associate degree.
  • Formal business or medical training.
  • Certified Healthcare Access Associate (CHAA) certification.
  • Knowledge of medical terminology.

Responsibilities

  • Provide reception services for Patient Access Center departments.
  • Perform patient pre-registration and registration.
  • Collect payments and admit patients.
  • Provide patient and department support.
  • Manage materials and inventory.
  • Provide patient education.
  • Perform unit-specific tasks.

Benefits

  • Medical/prescription coverage
  • Dental and vision discount program
  • Group term life insurance and AD&D
  • Flexible spending accounts
  • Commuter benefit plans
  • Supplemental voluntary benefits, such as short- and long-term disability, whole life insurance, and legal support
  • Six paid holidays
  • Paid time off
  • Wellness time off
  • Extended illness
  • Retirement plan
  • Tuition assistance
  • Employee Assistance Program (EAP)
  • Valley Health LifeStyles fitness center membership discount
  • Daycare discounts
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