REGISTRAR WVH ACCESS SERVICES

Salem Health Hospitals and Clinics • Dallas, OR

4d • Onsite

About The Position

The Registrar at West Valley Hospital courteously and efficiently registers patients for treatment, ensuring demographic, financial, and clinical information is accurately entered into Epic. The role verifies insurance eligibility, collects required authorizations and payments, and supports compliance with regulatory standards across hospital departments. Registrars contribute to the patient experience, quality assurance, and continuous improvement through Lean principles while providing exceptional customer service in a fast-paced healthcare environment.

Requirements

• At least 1 year of experience in a fast-paced customer service environment that included substantial data entry and keyboarding.
• Intermediate proficiency with MS Office, including Word, Outlook, and Excel.

Nice To Haves

• Experience in a healthcare administrative or clerical environment.
• Experience with Epic or another electronic medical record (EMR) system.

Responsibilities

• Obtain accurate demographic, guarantor, and financial information and assign the correct medical record and account numbers to support accurate billing and clinical records.
• Obtain required signatures on admitting forms to support reimbursement and consent for treatment.
• Facilitate positive interactions with the public, physicians, and employees to maximize guest relations and support the hospital’s mission and vision.
• Communicate empathetically and kindly with patients and visitors of all ages, backgrounds, and needs.
• Verify insurance eligibility using online carrier resources.
• Use the overhead paging system.

Benefits

• Comprehensive benefits package addressing mental and physical health, financial stability, family obligations, and professional growth.
• Professional development.
• Tuition assistance.
• Career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed