Registrar - Mt. Holly - Per Diem
About The Position
The Registrar gathers and enters patient demographic information into the hospital information system, verifies benefits and obtains required authorizations, collects patient financial amounts, and completes accurate registrations in compliance with regulatory guidelines. As a first point of contact for Virtua, the Registrar provides excellent customer service. This per diem position is based at Virtua’s Mount Holly location. Employees must provide availability at hire and work at least four shifts per month, including weekends and potentially weekdays and holidays, at any Virtua Patient Access department. Registrars must complete three weeks of day-shift orientation before moving to their hired schedule; orientation is typically three days per week, with scheduling determined by the hiring manager.
Requirements
- High school diploma.
- Positive demeanor and strong verbal and written communication skills.
- Ability to handle potentially stressful situations and multiple tasks.
- Basic typing, computer, and/or word-processing skills.
- Availability to work a minimum of four shifts per month, including weekends and potentially weekdays and holidays.
- Availability to complete three weeks of day-shift orientation before moving to the hired schedule.
Nice To Haves
- One year of customer service experience in a professional setting; retail and food service experience do not qualify. This experience is preferred.
- Medical office or admittance experience is preferred.
- One year of Epic system experience is highly preferred.
Responsibilities
- Obtain copies of patient insurance cards and identification; enter demographic, financial, insurance, and clinical information into the computer system and verify its completeness and accuracy.
- Obtain signatures on consent, medical necessity, and required state, federal, and regulatory documents; process necessary paperwork.
- Identify, collect, and process co-pays, deductibles, co-insurance, and deposits; help resolve billing issues by liaising with patients, patient accounting, and insurance representatives.
- Identify and provide appropriate referrals and payment options for patients who need financial assistance.
- Provide office support, including answering telephones, scheduling, typing, and filing.
- Provide excellent customer service as a first contact representative of Virtua and comply with regulatory guidelines.
Benefits
- Medical and prescription coverage
- Dental insurance
- Vision insurance
- Health and dependent care flexible spending accounts
- 403(b); 401(k) subject to collective bargaining agreement
- Paid time off
- Paid sick leave as provided under state and local laws
- Short-term disability and optional long-term disability
- Colleague and dependent life insurance, supplemental life insurance, and AD&D insurance
- Tuition assistance
- Employee assistance program with free counseling sessions
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
