Patient Account Registrar Per Diem - MMIL Admitting

Mercy Medical Center•Aurora, IL

About The Position

The Patient Account Registrar interviews patients or their representatives to obtain demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The role works closely with all facets of the Admitting department, including PBX operator functions and reception areas. The registrar must operate a computer to input and retrieve data, communicate with the population served using age-specific techniques from neonatal through geriatric patients, and maintain proficiency in medical terminology. Special projects or other assignments may be given, with expectations for completion within a specified timeframe.

Requirements

  • Effective written and verbal communication skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • Customer service experience required.
  • High school graduate or GED equivalent required for new hires effective 4/1/14.

Nice To Haves

  • Previous hospital experience as an admissions representative.
  • Knowledge of medical terminology.

Responsibilities

  • Interview patients or their representatives to obtain patient demographic information.
  • Secure insurance information, eligibility, benefits, and authorizations as applicable.
  • Work with all facets of the Admitting department, including PBX operator functions and reception areas.
  • Operate a computer to input and retrieve data.
  • Communicate with patients across age groups using age-specific techniques, from neonatal through geriatric populations.
  • Maintain proficiency in medical terminology.
  • Complete special projects or other assignments within specified timeframes.

Benefits

  • Comprehensive, competitive benefits package with options to customize benefits to individual needs.
  • Resources, programs, and voluntary options intended to support individual growth and well-being.
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